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Order Processing

+  Orders received Monday through Friday will be processed within 24 hours of receipt. (Processing time does not include weekend days or holidays)
+  Orders placed on Saturday and Sunday will be processed on the following Monday.
+  Orders placed with Priority shipping (Overnight or 2nd Day Service) will be processed the same day if received by 10:30 AM, CST (excluding weekends).
+  Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays). 


+ Standard Shipping – order delivery within 3-7 business days from ship date.

Orders Under $35........$5.95
Orders Over $35...........FREE*
Note: Gift wrap and taxes do not apply toward $35 purchase minimum for free shipping.

*Additional shipping fees may apply for overweight, express or overnight shipping. We will contact you to discuss additional fees if necessary. Free Shipping under $35 does not apply to shipping to APO/FPO locations, Hawaii, Alaska, and US territories including Puerto Rico, Guam, and the US Virgin Island.

Priority Shipping**

2ND Day Service – add $15.00 to the Standard Shipping charges.

Overnight Service - add $35.00 to the Standard Shipping charges.
All orders of $150 or more shipped via Priority Overnight Service will require a receipt signature upon delivery.

Please Note: For priority shipping requests on orders containing 33 oz. Beard Lube Conditioning Shave, 33 oz. All Over Wash or 33 oz. Turbo Wash, priority shipping charges will be applied as follows:

2nd Day Service – add $25 to the Standard Shipping Charges

Overnight Service – add $50 to the Standard Shipping Charges

In compliance with U.S. Department of Transportation rules, restricted items such as fragrance must be delivered via standard ground shipping and cannot be shipped via 2nd day air or next day air. If priority shipping is selected upon check out, all other products in the order will ship as selected and the fragrance(s) will ship separately via ground at no extra charge. Additionally, fragrances cannot be shipped to Alaska, Hawaii, P.O. boxes, or APO/FPO addresses.

 **Priority Shipping is NOT available for P.O. boxes, APO/FPO shipments, Hawaii, Alaska, and US territories including Puerto Rico, Guam, and US Virgin Island.

US Territories and APO/FPO Locations

Customer orders shipping to APO/FPO locations, Hawaii, Alaska and U.S. territories including Puerto Rico, Guam and the U.S. Virgin Islands, will ship via the U.S. Postal Service. Priority shipping is NOT available for P.O. boxes, APO/FPO shipments, Hawaii, Alaska, and US territories including Puerto Rico, Guam, and US Virgin Island.

Delivery times to APO/FPO locations vary greatly. US locations may take 10 days, while overseas locations may take up to 30-45 days to deliver.

2nd day air and overnight shipments are not available to P.O. boxes and APO/FPO locations.

For our military customers:

We are proud to ship to our military customers around the world. Orders to APO addresses will ship via Military Postal Service Agency, which is an extension of the United States Postal Service. The Military Postal Service provides Department of Defense personnel, their family members and other authorized users mail services around the world. Shipment times vary and the differences are based on the country in which they are stationed and the type of military operation in which they are involved. Some shipments can take up to 45 days.

If your order will be shipped overseas it can take 7 to 10 days to go from the local post office to the U.S. Postal Service “gateway” (New York or San Francisco). At the gateway mail is sorted, bagged and tagged to arrive at a military postal unit overseas. While commercial aircraft are very consistent, there could be a large variation in transit times due to military aircraft schedules, weather, transportation and military operations in theater, or movement of a service member's unit.

Follow this link for more information on shipments to military outpost:

If you experience problems with your shipment please direct inquiries to:

Army related mail inquiries email
Air Force related mail inquiries email
Navy related mail inquiries email
Marine related mail email


We do not currently ship to Canada. However, our retail partners do. Please go to one of the following sites to place orders shipping to Canada.

International Shipping

At the present time, Jack Black does not ship to addresses outside the 50 United States and U.S. territories. (This does not apply to military addresses, Jack Black does ship to APO/FPO locations).

Method of Shipping

All orders, unless priority shipment is specified or otherwise noted above, will ship via either US Postal Service Ground or UPS Ground. Orders to P.O. Boxes, APO/FPO locations and U.S. territories will ship via US Postal Service.