Diversion

Warning about Diverted Product

What is diversion? Diversion is when products are sold in “unauthorized” places. Products sold outside of our network of authorized Jack Black retailers, whether it is unauthorized online retailers, auction sites or in unauthorized bricks and mortar stores, may be old, discontinued, previously used or even counterfeit, and as such we cannot guarantee the authenticity and quality of such products. Our unconditional satisfaction guarantee does not apply to Jack Black products purchased from unauthorized retailers or distributors. Jack Black is not and cannot be held responsible for any injury or damage that may result from the purchase of its products through unauthorized distributors or retailers. If you would like to view our list of approved retailers, please click Store Locator or call us at 1-866-766-3388.